Firstly we'd like to thank all our loyal customers for your messages of support during this difficult time.
As part of the phased lifting of lockdown, the garden centre is now open of course, we all need to be careful and work together to keep each other safe.
At present, the coffee shop is currently closed.
WHAT TO EXPECT WHEN VISITING THE GARDEN CENTRE
When you arrive at the garden centre, we're asking that cars are parked in every other space, this will help social distancing around vehicles and also stop the store getting overcrowded.
We clean our trolley handles after each customer. Clean trollies are by the entrance door - please take one here as there are no trollies or baskets available inside the garden centre.
We can only allow a maximum of 2 members of the same household in at any one time.
Please give yourself and others a minimum of 2 metres distance for the inside and outside parts of the store and also the car park.
We'd encourage you to bring hand sanitiser, and feel free to wear your own gloves or cloth face covering should you wish to. Hand sanitiser is available for those that may need it.
To ensure proper social distancing, the entrance and exit are one way.
We've been unable to adapt our men's and women's toilets, so only the disabled toilet is available for use.
Of course, our staff are happy to help, just remember to give them the same 2m space as you would other customers.
Please pay attention to any informational signs around the garden centre, particularly around the checkouts.
When queuing, please remember to keep 2m apart from others in the queue. We have floor markings to help.
When checking out, we're asking you to leave your trolley in a space marked in front of the counter, then step back a safe distance to allow our till staff to scan your goods.
We'd like to ask customers to pay by card if they can and contactless if possible.
After paying and leaving the store, please return your trolley to the area outside by the exit door. This will allow us to clean it so it can be used by someone else.
We're looking forward to welcoming our customers back to the garden centre!
OTHER WAYS TO SHOP
We're currently still operating a contactless 'Click and Collect' service to allow people to order online and collect from the collection point in the garden centre car park.
We're also running a local delivery service to customers within an 8 mile radius of the garden centre. Delivery is £8 for orders under £50 and free for orders over £50
Unfortunately, we don't have the ability to send products out by courier.
You can read more about how our 'Click and Collect' service works here:
And more information about 'Local Deliveries' can be found here:
Thank you for bearing with us during this difficult time.